City of Pleasanton
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Welcome to the City of Pleasanton’s new Utility Billing Web Portal!

The Utility Billing Department upgraded its billing software at the end of 2011. After successfully converting from the old system to the new, we are ready to enable the Web Portal function that allows customers to access their account information online. We hope you will find the features of this site convenient. You will be able to track your history of water usage, as well as view your billing and payment history. You will also be able to pay online with a Visa or MasterCard.

When you first sign up, please have a copy of your most recent billing statement so that you can have the information you need to complete the registration. If you encounter any difficulties with the creation of your web account, please call us directly at (925)931-5425, Mon-Fri, 7:30 am to 3:00 pm to assist you with completing the process.

If you have any questions, comments or suggestions while you are using the Web Portal, please send us an email or phone call during business hours. Your feedback and input is important to help us to improve the service!


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